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Global Call Centers, 2008.
This paper looks at the effects of placing business call centers in different locations around the world.
1,224 words (approx. 4.9 pages), 4 sources, APA, $ 41.95
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Abstract
In this article, the writer notes that the development of call centers as part of the customer service network for major companies today is part of the process of globalization. The writer points out that technology makes it possible for a call center to be anywhere in the world and still communicate with the customer to provide answers to questions, assistance with technical problems and all of the benefits of customer service by telephone. The writer discusses that many callers remain unaware that they are talking to someone in a distant part of the world, while others who are more aware will note differences in language and accent and will realize that the call center is not in their local area at all. The writer concludes that the economic disruption is real as call centers in North America are disappearing in favor of cheaper centers in other countries. The writer maintains that though efforts are being made to hide the fact by training workers in these centers, some linguistic elements remain to differentiate these workers from others.
From the Paper
"No matter how well coached these workers may be, though, they often do not sound like Stockton or Dubuque. This may not be a major setback given the fact that many North Americans come from different parts of the world and use many accents. These workers often do not use the right slang terms or do not understand them when they hear them. They may read addresses from a computer screen and mispronounce place names that Americans would not. They tend to be well trained in certain types of business and technology, and many computer firms use such call centers and place them in India because that country also has a technologically educated population segment that can understand what customers want and how to explain technology to them. Such workers often speak better about technical matters than business issues and use the right terminology for the technology involved even when they do not use the right word in normal conversation."
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Computer-Mediated Communication, 2008.
An analysis of the effects on language of technology-mediated forms of communication that de-center face-to-face communication.
1,571 words (approx. 6.3 pages), 7 sources, MLA, $ 51.95
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Abstract
This paper discusses the technology-mediated forms of communication that de-center face-to-face communication, such as is seen in the text messaging and instant messaging modes of communication. The paper then shows how this de-centering of face-to-face communication impacts language use and language structure. The paper provides the writer's personal opinions on the effects that this mode of communication has.
From the Paper
"In general, this finding mirrors my own experience of instant messaging in that it is a useful mode of rapid communication while multi-tasking but it is highly limited. For example, one can be writing a paper, researching articles in online databases, while chatting back and forth with friends on MSN or one of the other popular instant messaging networks. As one may gather from this use, primary concentration is focused upon other tasks, so quick notes or comments of one or two lines of instant messaging that can be rapidly understood and responded to represents the ideal mode of communication here. Longer and more complex messages necessarily demand more time and energy in interpretation and response; time and energy that is diverted from the primary task one is often involved with. Research tends to support this point of view, and suggests that even among young and experienced instant messengers there is a high degree of frustration with discussion threads that may be long and complicated (An and Frick 493)."
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The Virtual Self, 2008.
This paper explores how the mind and body interact with virtual environments, focusing on the book "Remediation" by David Bolter and Richard Grusin.
1,036 words (approx. 4.1 pages), 3 sources, MLA, $ 36.95
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Abstract
The paper examines "Remediation" by David Bolter and Richard Grusin, which looks at the changing relationships between people and the media. The paper concentrates on the chapter "The Virtual Self", which deals with the way human identities are transformed by their interactions with virtual technologies. The paper discusses Cartesian philosophy and shows how the concept of the virtual self totally disproves the Cartesian beliefs. The paper provides examples of virtual selves in contemporary media.
From the Paper
"A major section of this chapter(pages 248-254) deals with the ways in which the mind and the body interact with virtual environments. These arguments look at Cartesian and anti-Cartesian elements of the virtual self.
"In order to understand these arguments it is first necessary to have an understanding of Cartesian philosophy. Basically Cartesian philosophy is based on the work of Rene Descartes. Descartes basically sees the mind and body as separate entities."
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Technology Mediated Forms of Communication, 2008.
This paper studies how forms of communication have changed due to technological development, concentrating on messaging via cell phones and the Internet.
1,615 words (approx. 6.5 pages), 7 sources, MLA, $ 52.95
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Abstract
In this article, the writer discusses that while technology mediated modes of communication have existed for generations, innovations in terms of the introduction of digital wireless technologies over the past ten to fifteen years have radically transformed how people communicate. The essay explores this phenomenon with reference to such technologies as digital cell phone text messaging, computer-based instant messaging, and Internet relay chat. With reference to scholarly work on the subject, the paper is argues how the de-centring of face-to-face communication has impacted language structure in compelling users of these technologies to innovate a range of distinct communication forms.
Outline:
Introduction
Digital Communications Technology
The Impact of Digital Wireless Communication Upon Language
Conclusion
From the Paper
"This technology impacts language in a number of respects. For example, one of the most popular aspects of technology mediated modes of communication is their textual element. While cell phones are, of course, an oral communication medium, one of their most popular added functions lies with text messaging and remote e-mail access. It is difficult to say precisely why text messaging is so popular given that this technology allows the use of oral communication. It may be argued that this is due to the popularity of Instant Messaging through computers, with texting being a logical remote extension of the same practice."
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Genetics, Nanotechnology and Robots, 2008.
A look at the rapid advancement of technology and how what was once fiction is now becoming reality.
1,179 words (approx. 4.7 pages), 2 sources, MLA, $ 40.95
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Abstract
This paper examines how within the next three decades, according to the implementation of Moore's Law, technology may have advanced to the point that intelligent, self-replicating robots are as ubiquitous as cell phones today. It looks at how although this great advancement in technology offers many possible benefits to humanity it also poses a great risk such as self-replicating robots desiring to exterminate the human species, which is common fodder for the science fiction genre. The paper also discusses how this fiction is quickly evolving into fact, thanks to technological development, in the areas of genetics, nanotechnology, and robotics, and their unrestricted advancement.
From the Paper
"As noted by advocates, the advancements of genetics, nanotechnology, and robotics, offer innovative and unique benefits to humanity. The progression of genetic engineering technologies has already seen the development of crops that are disease-resistant, grow in greater abundance, and have nutritional components that are not native to the plant, such as the Vitamin A enriched rice (Joy 224), that is a life-saving development for those starving in Third World countries. Nanotechnology as well could be a boon to mankind, with its potential to not only be the tools needed to develop cures for every imaginable disease and ailment, but also create everything easily and inexpensively (224). "
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Web and Document Design Software, 2007.
This paper is a historical analysis of software engineering for web and document design as it evolved from 1969 to 2006.
1,845 words (approx. 7.4 pages), 8 sources, APA, $ 59.95
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Abstract
This paper explains that understanding the historical development of software is the most effective manner in which to demonstrate the relevance of software technology to web and document design. The author points out that, nearly forty years ago, E.W. Dijkstra was the first to introduce the term "structured programming" and the related basic software concepts. The paper relates that Dijkstra explained that, although structured programming focuses primarily on coding activities, it also was accelerating a movement that lead to the formalization of other life-cycle phases, such as structured design and structured analysis. The author states that the critical choice of which software engineering methodology to use in a development project is always closely related to the size of the associated software system and the environment in which it is to function.
Table of Contents
Introduction
Origins
Software Development
Object-Oriented Design
Structural Design
Designing for HTML
Conclusion
From the Paper
"Berard (1995) explains that there are significant differences between these two groups of object-oriented people. For example, a number of those who emphasize rigor and formality consider the programming language people to be chaotic, overly error prone, wasteful, and largely unpredictable. In contrast, some of the programming language people consider the formality and rigor unnecessary. They feel that at best, rigor and formality add nothing to the quality of the final product, and at worst, they increase the cost of development while simultaneously delaying the delivery and lowering the quality of the resulting software product."
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Online University Education In Canada, 2005.
An examination of online education and overall university participation in Canada.
1,569 words (approx. 6.3 pages), 7 sources, APA, $ 51.95
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Abstract
This paper examines the growth in online education across Canada and relates this growth to the growing demand placed upon the higher education industry by Canada's increasing population. It explains how Canada's rapid population growth is largely due to its liberal immigration policies and serving the educational needs of its burgeoning population is a challenge that online education seems more than capable of answering.
The writer points out that online education (OE) is delivered exclusively via the Internet or, alternatively, in tandem with or completely through the use of email or other Internet related technologies. The writer concludes that there is a definite mandate to expand OE across Canada as a way to not only service the needs of a growing population but also to deliver higher education solutions to remote populations in need of these services.
Outline:
Abstract
Overview
Theoretical Background
Instructors & Institutions
From the Paper
"Across North America and certainly in Canada, the rise in online education programs is roughly comparable to the increase not only in secondary education participation but also the overall number of college/university programs being offered. Online degrees and online education programs, although equivalent in many respects to traditionally formatted distance programs, are differentiated from other distance programs in that they are strictly delivered via the Internet whereas distance programs can be delivered in various other media formats. However, although the format may differ the overall concept is the same: to increase the educational options available to learners who seek or need alternate access options relevant to their education needs."
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Konrad Zuse and the Development of Early Computers, 2007.
A discussion of Konrad Zuse and the development of early of computers.
1,703 words (approx. 6.8 pages), 9 sources, MLA, $ 55.95
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Abstract
This paper discusses the work of Konrad Zuse who invented the world's first functional program-controlled computer. It explains how Zuse built his first prototype computer in 1936-38 using small metal plates as the key components, calling it the Z1. The paper also examines Zuse's remarkable advances in computer science and explains the development of each computer - from the Z1 to the Z4. Additionally, the paper looks at Konrad Zuse's company, Zuse KG.
From the Paper
"In the twenty first century, computers are so ubiquitous that it requires serious thought to envision the pre-computer world, or to realize the difficulties faced in developing the first computers. One of those responsible for several key early developments in computers has left us his first computer. Considering this crude device and reviewing the difficulties involved with that machine and its successor machines, we can perhaps grasp the obstacles early computer developers faced."
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Electronic Money, 2008.
This paper discusses electronic money in relation to the traditional banking methods, analyzing Berndt Kempa's article "Money in an Electronic World".
2,619 words (approx. 10.5 pages), 9 sources, MLA, $ 78.95
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Abstract
The writer notes that in his enlightening article regarding electronic money, "Money in an Electronic World", Bernd Kempa argues that electronic funds are not likely to replace traditional money any time soon but that the role of the central bank in determining a country's monetary policy may be affected. The writer points out that the Kempa voices these concerns in closing his research in which he successfully illustrates the development of electronic funds and cash. The writer discusses that companies such as eBay and Amazon.com have turned the retail industry upside down and these two companies alone handle billions of dollars annually in electronic funds across international markets without ever handling physical currencies. Yet, the writer maintains that central banks will continue to determine monetary policy because the simple fact is that none of these new economy institutions or the electronic funds that accompany new business models creates money themselves. The writer concludes that they only move currency values that have been created via traditional channels.
Outline:
Author Analysis
Developments in Electronic Money
Conclusion
From the Paper
"These observations are, while not being indicative of an impending catastrophe, somewhat alarming for economists who might be concerned with monetary policy at the national level. However, by raising such alarms, the author does not adequately support why he believes electronic funds might hold the potential to undermine such national economic and monetary policy when, in fact, all electronic funds originate first with the issuance of funds through traditional channels. No company that regularly operates in the financial markets, private or otherwise, has the ability to generate funds, whether electronic or otherwise, in any manner that supersedes the role or the oversight of the central banking systems."
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Contemporary Mass Media, 2008.
This paper discusses the issue of contemporary mass media and looks at who defines reality today.
3,412 words (approx. 13.6 pages), 11 sources, APA, $ 96.95
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Abstract
In this article the writer examines the influence the mass media exerts on the individual's perception of the world. This is done from the standpoint of social constructionism, a theory heavily influenced by Postmodernist thought. The paper posits that language is our basis for interpreting the world and because language is the product of a social process, the 'reality' we perceive is nothing more than a collective construct. Consequently, the writer maintains that whoever controls the transmission of language and the ideas and information it conveys shapes reality. Today much of this transmission is done by the mass media. The writer concludes that today the role of the mass media and the educational system in socialization is growing as the traditional family structure so instrumental in this process for thousands of years wanes.
From the Paper
"Whenever we read, listen or watch one of the mass media, in other words, we become part of somebody else's agenda, a means to some outside entity's ends. So, at a profound level, we should be continuingly asking ourselves: do we do so willingly or unwittingly? Yet it is a question many rarely pose and fewer answer. Are we too busy, too complascent, or too indifferent to? Or are we simply too trusting? The aura of autheticity surrounding what we read, hear and see in the mass media may very well be lulling us into an uncritical acceptance of the messages imparted."
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Internet Traffic Patterns, 2008.
A discussion on web traffic patterns as they relate to emerging technologies.
2,732 words (approx. 10.9 pages), 11 sources, MLA, $ 81.95
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Abstract
This paper discusses web traffic patterns and how the existing internet infrastructure is inadequate for the sheer amount of data and file types now moving across the web and over the Internet. It looks at how new and emerging technologies such as wireless use of the Internet to transfer media files and voice over internet protocols (VoIP) are consuming ever more bandwidth and how this affects the overall quality of service (QoS) of many of the most basic aspects of Internet usage.
Outline:
Abstract
Overview
Internet Protocols & Data
VOIP & Similar Communication Media
Quality of Service Issues
Future Internet Trends
From the Paper
"Quality of service or QoS allows networks to provide higher levels of service in terms of quality and efficiency by improving data flows across the network. Some of the traditional strategies to improve QoS have been to merely increase the priority levels of some data over that of others (Voice, 2005). This only works so far before it results traffic degradation system wide as all traffic becomes prioritized in order to compensate. While many companies and service providers traditionally just increased bandwidth in order to correct for QoS issues, this too is just a short-term solution to the exponentially increasing internet traffic that is resulting from the mass movement of multi-media files and data streams across the internet (IP, 2003)."
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Improving Written Reports, 2007.
This paper analyzes three online sites to assist professional engineers in their writing.
1,015 words (approx. 4.1 pages), 3 sources, APA, $ 35.95
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Abstract
This paper explains that errors in grammar in written engineering reports and proposals prepared for external stakeholders and potential clients make a company not look professional and can lead to misunderstandings. The author points out that the criteria for testing the many websites on grammar are usability, navigability, comprehensiveness and completeness, suitability for users with technical background but limited knowledge of grammar, usefulness of links, interactive exercises and help resources.The paper selected three sites for analysis based on these criteria: "Big Dog's Grammar", "Hypergrammar" and "Jack Lynch's Guide to Grammar and Style". The author concludes that "Big Dog's Grammar" is the most useful of these three sites and is the easiest to navigate.
Table of Contents:
Introduction
Analysis
Recommendation
From the Paper
"The second site is called "Hypergrammar at the University of Ottawa", and this site is more comprehensive while still being easy to use. Navigation for each page is made easier through the inclusion of a menu bar at the top of each page with arrows to go forward and back, to skip to the last page or the first page, to go up or down the page, and to get help. Highlighted words on each page lead to definitions and further explanatory material. Each page offers examples and clear explanations of the parts of each example."
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E-Commerce, 2008.
This paper discusses how the Internet and e-commerce have come to influence businesses of all types and sizes.
1,235 words (approx. 4.9 pages), 6 sources, APA, $ 42.95
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Abstract
This paper explains that the Internet has enabled e-commerce to be leveraged as a business solution for even the smallest of competitors and has opened up vast new markets to enterprises that could not have imagined selling their products or services internationally in previous eras. The author points out that the Internet and e-commerce initiatives have improved enterprise supply chain efficiency and made them far more transparent; however, many Internet based business solutions are cost and resource inhibitors for some businesses. The paper stresses that e-commerce is not so much a competitive option as it is a competitive necessity for the contemporary organization.
Table of Contents:
Introduction
E-Commerce
E-Marketing
The Negatives
Conclusion and Recommendations
Conclusion
Recommendation
From the Paper
"New retail models based on e-commerce that have established an entirely new sales channel are of considerable economic importance, yet represent but one form of business operations or transactions conducted through electronic media that comprise e-commerce. Other equally valid e-commerce models include internal transactions within a small business or provision of information to an external organization without charge; i.e. a service provider where the revenue, if any, is not generated directly from the small business process transaction."
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Nuclear Power Generation Technology, 2008.
An examination of the general population's attitudes toward nuclear power generation technology.
1,953 words (approx. 7.8 pages), 6 sources, MLA, $ 62.95
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Abstract
This paper discusses the impact on society of nuclear power generation technology. It describes the history of the global prominence that nuclear power has attained and the role it has played in the shifting of popular attitudes towards science and technology, in general. The paper shows how this technology - although critical to the production of energy in places such as Ontario - is also viewed with fear and scepticism by much of the population.
Table of Contents:
Introduction
Popular Fears of Nuclear Power
The Post-Chernobyl Costs of Nuclear Power
The Future Role of Nuclear Power in Our Society
Conclusion
From the Paper
"Unless science and technology discover some previously unknown form of energy, it is clear that nuclear power technology - despite popular anxiety - is likely to expand its significance in our society in the future. There is simply no alternative energy supply to fossil fuels that can offer the large amounts of energy that nuclear power offers. Moreover, in a political environment where fossil fuels are also viewed with considerable negativity among the public for contributing to pollution and global warming, even the negative optics of nuclear power may be lessened in comparison. Thus, while it is admittedly impossible to make certain predictions about the future role of nuclear power in our society given the variables of public opinion as well as the political, economic and environmental issues to be considered, nevertheless I believe that in the immediate future humanity will be compelled to revisit the use of nuclear power to sustain itself."
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Artificial Intelligence, 2008.
An overview of artificial intelligence technology and its impact on society.
1,190 words (approx. 4.8 pages), 11 sources, APA, $ 40.95
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Abstract
This paper examines artificial intelligence (AI) technology. It looks at what this technology is, who its users are, its historical background as well as how the technology is being currently used, with concrete examples of applications in business, technology and everyday life. It also examines the future of this technology as well as its potential uses and misuses and their effects on the society. The main question of the paper is whether AI is a positive or negative technology today as well as the future. It also contends that as the technology advances, certain ethical questions will need to be addressed.
From the Paper
"AI can be defined as the simulation of human intelligence processes by machines, especially computer programs (Moy). Furthermore, it is also related to the similar task of using computers to understand human intelligence (McCarthy). The idea, or vision of AI goes back centuries all the way to Greek mythology (Buchanan). With the advent of computers, after World War II it became achievable to create computer programs with AI. After the war, nations like the USA federally sponsored research in the filed of AI. In the 1950 Alan Turing, one of the leading researchers in AI, came up with the Turing test, which is still in use today."
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Educational Providers and Internet Delivery, 2007.
Argues that educational providers must focus on online usage patterns in order to anticipate their clients' needs and capitalize on growth prospects of online educational programming.
1,445 words (approx. 5.8 pages), 11 sources, APA, $ 47.95
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Abstract
This paper addresses the need to place Internet usage and potential at the center of marketing research done by educational providers going forward. The paper provides data on usage patterns, publics which are served through online programming, growth rates of online programs, and the need of providers to be opportunistic in developing programs.
Table of Contents:
Introduction
Arguments
Internet Usage Patterns and Other Media Forms
Internet Access and Learning Opportunities
Opportunistic Educational Marketing
Conclusion
From the Paper
"Before considering how Internet usage is affecting the role that other media forms play in the delivery of information, it is important first to briefly consider general Internet usage patterns and the role that education information plays in Internet usage. Dickinson and Ellison (1999) wrote that at the turn of the century, 36% of Canadian households had "frequent users" of the Internet. By 2005, 64% of Canadians aged 18 or over indicated that they used the Internet "at least once a day." These findings show that Internet usage is growing in frequency as a forum for media delivery generally."
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Online Music Distribution, 2008.
An analysis of the competition in the global music recording industry (MRI).
1,109 words (approx. 4.4 pages), 7 sources, MLA, $ 38.95
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Abstract
This paper discusses the online distribution of music and how it is part of the larger, global music industry. It analyzes the aims and success of the global music recording industry (MRI) and discusses the six segments into which the MRI is primarily structured. The paper then discusses the new competitors in the MRI industry and how they relate to consumer expectations.
Table of Contents:
Industry Overview
The Apple Influence on Expectations
Technology Convergence
Conclusion
From the Paper
"Myspace.com and others are revolutionizing the MRI by creating a substitute industry that if not properly compensated for by traditional MRI participants could eventually supplant them. Consumer expectations have crystallized around the concept of total access across formats to their music and musical tastes and the future of the MRI, due to the online distribution of music and the evolving expectations of the consumer, rests with its ability to agree on a universally accepted electronic format for its music files."
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Online Gambling Problems, 2008.
This paper discusses the negative effects of online gambling.
865 words (approx. 3.5 pages), 5 sources, MLA, $ 30.95
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Abstract
In this article, the writer outlines three major problems which accompany online gambling. To begin with, the paper notes how online gambling can aggravate problems often associated with excessive internet use. The paper then explores how Internet gambling can, by offering so many alluring opportunities to make money at the click of a mouse, quickly destroy a family or individual financially. Proceeding further, the paper concludes by looking at how online gambling can produce misery not only for the gamblers, but for innocent victims otherwise untouched by the affliction. In the final analysis, the writer wishes to underscore that gambling has many victims and many very serious consequences that extend beyond merely losing cash at the online craps table.
From the Paper
"Therefore, what is frequently over-looked by those absorbed with pointing out the destructive financial consequences of online gambling is the fact that it isolates individuals at precisely a time when they need the assistance of others; furthermore, time spent gambling is, quite simply, time not spent engaging in a healthy physical or intellectual lifestyle."
"Another - and more conspicuous - problem which can be readily associated with internet gambling is the fact that it makes it very easy for an individual to accrue crippling debts from the comfort of his or her own home. In large measure, this the real tragedy for anyone addicted to online gambling: whereas "normal" gambling usually involves having to physically exit one's home, secure transportation, and find the time in a busy schedule to first begin the gambling process (trips to Las Vegas or to any Casino are not always easy matters to arrange, after all), online gambling can begin innocuously simply by someone turning to the wrong website one particular evening and finding it alluring enough to start. One other factor which must be borne in mind - and this is rather related to the last sentence - is that online gambling sites never really shut down and can be readily accessed at any time from anywhere."
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Analysis Planning, 2007.
An examination of the failed attempt at e-publishing by Harrison-Keyes Inc.
1,101 words (approx. 4.4 pages), 4 sources, APA, $ 38.95
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Abstract
This paper examines the lack of risk management and planning at Harrison-Keyes Inc. It explains the issues that caused the e-publishing failure. The paper identifies missed opportunities that led to the failure of its newest business venture. The paper also shows the stakeholder perspectives and the company's ethical dilemmas.
Outline:
Abstract
Harrison-Keyes Problem Statement: Problem Statement
Table One: Issues and Opportunities Identification
Table Two: Stakeholder Perspectives and Ethical Dilemmas
From the Paper
"This document discusses the case of Harrison-Keyes, Inc. Harrison-Keyes is a traditional publisher of specialty books in the professional, academic, scholarly, and educational markets. Harrison-Keyes is attempting an e-publishing initiative but it failed to plan appropriately for oversight, disaster, and exit strategies."
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