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IT for Strategic Advantage, 2007.
A discussion of an IT program in the form of a customer relationship management (CRM) solution in a corporate environment.
1,489 words (approx. 6.0 pages), 10 sources, APA, $ 49.95
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Abstract
This paper examines an information technology process in the form of a customer relationship management (CRM) solution within the enterprise setting. It explains that deploying such an IT centric CRM solution provides a firm, that successfully deploys this strategy, a competitive advantage over its competitors in the marketplace. The paper also notes that the CRM solution is most often found to be contained within an enterprise resource planning (ERP) solution which relies on a centralized database, an integrated network, and transparency across the system in terms of data and information. In conclusion, the paper shows that CRM, if implemented and managed properly can provide an organization with competitive advantage through increased customer satisfaction metrics as well as increased revenues due to more effective use of customer data that is already collected.
Outline:
Abstract
Overview
Solution Characteristics
Industry Application
System Requirements
Costs
Personnel & Training Requirements
Conclusion
From the Paper
"Customer relationship management (CRM) is more than just saying hello to customers at the door or on a corporate website.
Some researchers define CRM as: "a business strategy to select and manage customers to optimize long-term value. CRM requires a customer-centric business philosophy and culture to support effective marketing, sales, and service processes" (Turban, 2006, p.550). This definition captures the holistic approach to CRM that other methods and applications in the past have failed; that is, while many applications have excelled at capturing customer information, for example, these never have enhanced customer experience in a meaningful way where IT enabled CRM solutions have."
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Microsoft Word and PowerPoint, 2008.
This paper discusses training sessions regarding Microsoft Word and PowerPoint.
750 words (approx. 3.0 pages), 3 sources, APA, $ 26.95
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Abstract
In this article, the writer looks at two training sessions attended by the writer which offered insights into how best to apply Microsoft Word and PowerPoint applications. The writer focuses attention on Microsoft Word's business templates application and its flash spring application for PowerPoint presentations. The paper outlines the highlights of the sessions and the benefits resulting from each one. In addition, the writer looks at the shortcomings of each session.
Outline:
Abstract
Introduction
Microsoft Word Training Session
PowerPoint Training Session
From the Paper
"The highlights of the Microsoft training session involving its business templates application really clustered around gaining a familiarity for each of the different templates and when they should be used. Moreover, knowing that templates could be customized was a blessing, as well. Additionally, the comprehensive, two-hour-and-thirty-minute online session this writer was fortunate enough to sit in gave students the tools needed to distinguish between global templates and document templates; how to save a document as a template; how to set up and use workgroup templates; and - lastly - how to quickly find the location of templates on one's computer. Suffice it to say, all of these learning steps were highlights and it is difficult to separate one from the other; though, once again, simply gaining a confidence and familiarity with the various templates was an enormously rewarding experience."
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Technocracy or Democracy?, 2008.
This paper explores politics of technology and culture in the 21st century.
1,267 words (approx. 5.1 pages), 7 sources, MLA, $ 42.95
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Abstract
The paper discusses the emerging information age of global capitalism and multinational corporations and questions how the architectural code of cyberspace will be regulated. The paper defines democracy and technocracy, open source and closed source systems and explains this conflict over the control of resources.
From the Paper
""Democracy" literally means "people rule". In the sharing of computer programming, it is defined as "Free software...that users have the freedom to distribute and change. [They] will no longer be at the mercy of one programmer or company which owns the sources" (Stallman, 2006, p.8). This "open source...shareware software development community [is opposed to] the restrictive practices of the highly competitive software developers" (Rushkoff, 2003, p.56). They want to move the control of software out of the hands of "locked down" (Rushkoff, 2003, p.56) private proprietors by making these products accessible to the public domain sharing "a freedom of competition" (Lessig, 2000, p.11) that is not restricted by the artificial, arbitrary aggrandizement of oligarchic corporations."
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IT Departmental Accountability, 2008.
This paper discusses IT departmental accountability, while studying the financial services company, Gary Financial (GF).
1,168 words (approx. 4.7 pages), 2 sources, MLA, $ 40.95
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Abstract
In this article, the writer notes that Gary Financial's (GF) executive management, led by its CEO, has recently reorganized and, while it has established benchmarks and procedures to ensure operation accountability for all of its departments except for its IT department, IT remains a puzzle as to how to effectively monitor. The writer then analyzes the company with regards to its IT department. The writer concludes that there is full and complete accountability in the IT department because it no longer functions at the periphery of the organization as a kind of grand wizard that controls the success of the other departments, but is itself immune to criticism and oversight. The writer explains that the IT department is tasked with ensuring that the IT related and IT dependent tools that each department and especially sales and marketing uses, are the most optimum devices that they can be because the IT department is partially responsible for sales and marketing's overall performance as well as its own functional performance.
Outline:
Overview
Situational Assessment
GAP Analysis
Present State
Future State
Action Plan
Establishing Metrics
Conclusion
From the Paper
"While the IT dashboard system is effective and necessary, it must have an IT component integrated into each department's dashboard, not just a separate dashboard that IT operates for itself. By inserting a separate set of IT metrics in each department's individual dashboard, the IT department's operational accountability is placed at the forefront of the company's business operations. This leaves little doubt about where executive leadership has placed its primary strategic focus since the CEO has tasked IT with engendering its sales and marketing activity. This added IT metric within the dashboard of each department also ensures that each department, no matter its function, has an increased stake in the overall results of IT's individual efforts. Additionally, GF must install and integrate a robust database which is maintained by IT but to which all departments can access and by which all departments can essentially gauge the effectiveness of IT's daily efforts."
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Identity-Based Information Systems, 2008.
This paper discusses the risks of identity-based information systems.
2,672 words (approx. 10.7 pages), 10 sources, APA, $ 80.95
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Abstract
In this article, the writer notes that modern technology has brought many wonderful innovations to our society, but it has also given rise to some new threats. The writer discusses that we are surrounded by identity-based information systems and dataveillance and argues that identity-based information systems pose serious risks to individual Canadians. While the writer concedes there are some advantages, the key problem is that they have become such an inextricable part of our economy and society that one cannot hope to adequately protect oneself against them - although there are some steps one can take to attempt to protect oneself. The writer argues that although there are some measures for protection in place, more are needed. This paper is written from a personal point of view. The writer also details the specific nature of the material discussed in each source.
From the Paper
"Other institutions do not set out to use information to search for new customers, but they nevertheless collect information, often for security reasons. An example is that of the CIBC, one of Canada's biggest and most trusted banks. In 2004, the Privacy Commissioner had occasion to sternly criticize CIBC, after it was learned that the bank had been accidentally faxing confidential information to a scrap yard in West Virginia - for three years! At the time, the bank promised to tighten up security, so the Canadian public might have felt that their information is now safe with CIBC. But events of the past week have shown that this is not the case. CIBC announced on the 18th January 2007 that it had lost a file that contains personal details of almost half a million clients - those who held investment accounts with Talvest Mutual Funds, a fund under the management of CIBC Asset Management. This file went missing in December, but CIBC clients were only notified in mid-January - according to CIBC, this ignorance was in their best interests. Yet the misplaced information includes these clients' names, addresses, signatures, dates of birth, bank account numbers and social insurance numbers - more than enough to be used by other people to steal their identity, and then fraudulently enter into financial transactions."
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The Changing Meaning of Community, 2008.
An analysis of the effect of virtual communities on the meaning and definition of traditional communities.
1,701 words (approx. 6.8 pages), 7 sources, APA, $ 55.95
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Abstract
This paper discusses the changing meaning and nature of community. It particularly focuses on the effect that virtual communities are having on our traditional concept of community. The paper defines community and discusses the complexities of community. It then looks at the example of communities in Toronto. Lastly, the paper defines and analyzes virtual communities and looks at their advantages and disadvantages.
From the Paper
"The overall argument appears to be balanced because Native communities in remote areas of Canada are using the Internet. Furthermore, they are receiving support from all over Canada and other countries in their land claims and demands for self-government. The Internet is also creating new virtual communities in countries such as Nigeria and Mexico which are learning to use the technology to overcome their poverty. Inequality and the rise of urban societies have damaged community. Globalization in particular has created far worse social and economic inequality than has ever been experienced before. The Internet has the potential to create a new type of community, although there are new challenges at the present time than ever before (Hiller, 2005). This is because the Internet has the possibility of giving rise to interactions that never were possible in the urban environment. Community depends most of all on interests, and the Internet has been able to create new interests as well as new types of connections that were not available in the past. As Peck (1987) pointed out, the future of community and especially for virtual communities depends on how seriously we take the concept of community. Related to that, the priorities for the future have to be such goals as commitment, freedom, equality, and concern for authentic community."
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Internet Business Protection, 2008.
This paper explores intellectual property rights (IPR) in the Internet marketplace.
764 words (approx. 3.1 pages), 2 sources, MLA, $ 27.95
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Abstract
The paper relates that the use of the Internet for commercial purposes has sparked an ethical debate over intellectual property rights (IPR). The paper looks at digital rights management (DRM) and discusses how it does not offer as much protection as open digital rights management systems (ODRM). The paper explains that ODRM provides not only product protection but also monitors the distribution and use of digital products.
From the Paper
"Historically, a business's physical assets are not threatened by the Internet. However, with the growing need to automate and invest resources into Internet commerce, asset management is entering an entirely different realm of risk assessment and quality control (Brandwein, 2003). The Internet encompasses a great deal of resources; Technical, Social, Legal and Physical (Ianella, 2001). Thus, businesses have to reinvent operational models to include Internet operations and business transactions. It is necessary then for businesses to secure licenses on digital property, whether that license protects a physical property (such as a book) transferred to the Internet as an electronic resource, or an electronic document or product (software or E-books)."
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Management Security Systems, 2008.
A research proposal into security adoption in business management and communications systems protocol.
931 words (approx. 3.7 pages), 5 sources, APA, $ 33.95
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Abstract
This paper proposes a study into security adoption in business management and communications systems protocol. The paper presents the proposal for chapter one of the study. It describes the barriers that need to be overcome and studied in order to implement security systems that meet the security risks of the company, are sufficient to meet all feasible future risks, and are adoptable by the majority of users under normal operational conditions.
Table of Contents:
Introduction and Nature of the Inquiry
Current Background of the Problem
Statement of the Problem
Delineation of Terms
Methods of Research
Secondary Information
Plan of the Study
Justification for the Study
From the Paper
"This proposed study meets the criteria needed for completion of a MBA; the proposed study also is unique in that it assesses two areas of security and identifies how flaws occur and how these can be remedied. The two areas of security are those of modifications of existing technologies or new technologies altogether, and the relationships that the human users form with these technologies. The final document will help shed light on how and why problems continue to occur even when management of technologies has been integrated into the likely outcome of a change within security systems."
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Cyberspace and Cyber-people, 2008.
The paper discusses how we have moved from an exclusively physical environment to a predominantly cyber one.
808 words (approx. 3.2 pages), 2 sources, APA, $ 28.95
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Abstract
The paper discusses how the latest generation of human beings is growing up in a new dimension of cyberspace. The paper describes how human beings have now evolved into a race that lives partly in the physical world and partly in the cyber-world that we ourselves have created and which we continue to interactively create.
From the Paper
"We are living in the new age of cyberspace. Wherever we go, we pass through networks of cyber-communications - cell phones, digital messaging, Blackberries and cell phones communicating remotely with the internet, emails, online shopping, electronic libraries, internet dating, etc. Our lives have moved from an exclusively physical environment to a predominantly cyber environment, which exists almost wherever we go. As Dyson et al. (1994) put it: "More ecosystem than machine, cyberspace is a bioelectronic environment that is literally universal: It exists everywhere there are telephone wires, coaxial cables, fiber-optic lines or electromagnetic waves.""
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The Anti-Spam Manifesto, 2008.
An argument against Internet spam that calls for the boycott of spam e-mails.
748 words (approx. 3.0 pages), 2 sources, MLA, $ 26.95
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Abstract
This paper looks at the negative effect of spam on Internet use. The paper begins by describing the positive aspects of the Internet and how large numbers of people are using it for every day reasons. The paper then discusses some of the negative aspects of the Internet such as spam e-mails. It focuses on the product, Hoodia - a weight-loss product, that has been soliciting buyers by sending spam e-mails. The paper argues that spam must be stopped as it is destroying the enjoyment of using the Internet.
From the Paper
"Not only is the efficacy of Hoodia not proven, but Wikipedia notes that "Many products claiming to contain Hoodia do not actually contain the active ingredient alleged to suppress appetite" (Wikipedia, on web page cited). Yet regardless of all this, innocent computer users who merely wanted to check their E-mail were subjected to a barrage of literally billons of spam emails during 2006, all of them offering Hoodia extracts to solve obesity problems. This prompted many complaints to the American Federal Trade Commission - but as usual, very few prosecutions and convictions. (Wikipedia)"
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Wireless Technology: Security and Privacy Issues, 2006.
An examination of the security and privacy of wireless Internet technology.
3,441 words (approx. 13.8 pages), 10 sources, APA, $ 97.95
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Abstract
This paper discusses the subject of wireless Internet access and technology and security across wireless networks in relation to both e-commerce and private uses across Internet traffic. The paper looks at cybercrime and how wireless Internet access enhances some of these cybercrime activities. The paper also explains how organizations and business should incorporate security and data encryption across their networks.
Outline:
Abstract
Overview
Commercial & Business Impact
Security Concerns
The Internet
Protection Technologies
Conclusion
From the Paper
"Wireless technology essentially refers to how one accesses the internet via any wireless methodology and is commonly known as WiFi or wireless fidelity. Security and privacy are important concerns in relation to the internet in any circumstance but these concerns are heightened when wireless technology is concerned because anyone with the appropriate technology can access networks across the internet via wireless access points even with appropriate security enhancements. The internet and all of the convenience, entertainment, and community it fosters often overshadows a darker underbelly that tends to get lost in all the popular press on the great things that are being done across this vast, global network which are concerns heightened with wireless access."
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Technology in Nursing Practice, 2008.
This paper explores the intrusive role of technology in healthcare today.
1,450 words (approx. 5.8 pages), 3 sources, APA, $ 48.95
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Abstract
The paper discusses how a degree of technological advancement is essential to continually improving the standard of care provided to patients, yet, there is also the question of the neutrality of technology in the art of health care. The paper asserts that the art of health care involves people, not technology and this aspect cannot be compromised. The paper contends that the human touch can have as much impact as the monitoring equipment used.
Outline:
Introduction
The Tool, Machine and Material Object
The Health Care Institution/Hospital as a Technological World
Conclusion
From the Paper
"The pervasive presence of technology has for most become a monument to the ingenuity, persistence and flexibility of the human mind and spirit. It is a symbol of the unceasing struggle for control of one's fate in the midst of adversity and uncertainty. This is no less prominent than in the practice of modern medicine. The present sophistication and sheer complexity of technology is not only immense compared to health care a century ago, but also evokes mixed sentiments towards its progress to even more sophisticated "health care solutions.""
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Management Technologies, 2007.
An examination of information technology and content management systems in the state of Virgina.
1,637 words (approx. 6.5 pages), 8 sources, APA, $ 53.95
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Abstract
This paper examines information technology at the state government level and explains the work done by the Virginia Information Technology Agency (VITA). The paper explains the role of the Virginia Employment Commission (VEC) and its reasons for implementing a content management system. The paper also looks at database management and security.
Outline:
Information Technology in State Government
Integrated Unemployment Insurance Software
Content Management Systems
Database Management and Security
Executive Support Systems
Digital Rights Management
From the Paper
"Information technology is a growing concern at the state government level in many regions as the need for rapid information processing and operations becomes a key factor in the day-to-day management of government activities. The Virginia Information Technology Agency (VITA) is a newly centralized government entity that has been tapped to innovate operational, financial and content management systems. Historically, state agencies have lacked the funds and planning processes to execute large scale renovation of infrastructure. However, the creation of VITA has allowed agencies such as the Virginia Employment Commission (VEC) to expand many of its services and provide the proper administrative support needed in serving the Governor's Office as its one-stop workforce resource."
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The Blog and the Blogoshpere, 2007.
This paper investigates if the blog and the blogosphere represent a digital revolution in progress.
3,475 words (approx. 13.9 pages), 13 sources, MLA, $ 97.95
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Abstract
This paper examines the new media phenomenon of blogs, which is a log or journal recording an individual's thoughts and opinions that is published on the Internet through hosting sites, and the blogosphere, which is the totality of blogs linked to each through hypertext, as a disseminator of information and as a new medium for social organization. The author concludes that the future of the blogosphere will likely be as a complementary information medium to traditional hierarchical media models given that it better harnesses the ideas of a collective than can institutionalized public broadcast media. The paper projects that, when blog hosting companies are purchased by larger media corporations, their bloggers will likely find greater restrictions placed upon their speech, similar to the blogosphere in the People's Republic of China.
Table of Contents:
Introduction
Blogs and the Blogosphere: A Brief Description
Theorizing Blogs and the Blogosphere
The Blogosphere and Corporate Power
Conclusion: The Future of the Blogosphere
From the Paper
"As we have seen, a theoretical and historical analysis of new media technologies, such as the blogosphere, suggests that these revolutionary new media can only be fully understood within the broader frame of their social and political context. Applying this theoretical insight to the medium of the blogosphere reveals complex dynamic tensions within the blogosphere between populist expression and corporate power. These tensions reflect both the importance of this new medium from the perspective of major transnational corporations, as well as their interest in co-opting or assimilating its populist power to meet corporate agendas."
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Cybernetics, Cyborgs and Human Beings, 2008.
An analysis of technology and culture with relation to cyborgs, cybernetics and human beings.
1,277 words (approx. 5.1 pages), 3 sources, MLA, $ 43.95
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Abstract
This paper discusses the meaning and application of the term "cyborg." It argues that human beings who use the Internet, machines, pacemakers, heart implants or prosthetics are not cyborgs. Instead, it suggests that the contrary assertion is indicative of a corruption of language and thought as human beings enter the new world of 21st century neuronic technology. The paper analyzes this thesis and assertion.
From the Paper
"It is both curious and instructive that the Greek origin of the word "organic" means "tool" or "instrument", hardly relevant to the current sense of "organic foods" or an organic lifestyle. In fact it construes closely to the definition of a cyborg, "a term condensed from 'cybernetic organism'...typically defined as an entity comprising organic as well as machine parts and information circuits" (Soufoulis, 2002, p.88). The definition co-opts the modern invasive meaning that enables Donna Haraway to "proclaim[s] the cyborg as an identity: "By the late twentieth century, our time, a mythic time, we are all chimeras, theorized and fabricated hybrids of machine and organism; in short we are cyborgs. The cyborg is our ontology; it gives us our politics" (Soufoulis, 2002, p.88)."
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Tidal Power Plants, 2008.
This paper identifies tidal power as an appropriate energy technology for the British Isles and other coastal regions.
2,094 words (approx. 8.4 pages), 2 sources, APA, $ 65.95
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Abstract
The paper explores how the United Kingdom can use tidal energy to produce consistent alternative electricity. The paper looks at the two basic options for converting the kinetic energy of the tides into electrical energy. The paper examines the tidal power generation technology and the capital costs necessary and then considers the environmental impact represented by these tidal generation options.
The paper concludes that tidal power has the potential to provide a significant portion of the United Kingdom's energy needs.
Outline:
Introduction: Coastal UK and Tidal Power
Technical Considerations
Economics of Tidal Power
Environmental Impact of Tidal Power
Conclusions
From the Paper
"Developing alternative energy technologies that are reliable and site-specific can be difficult. Because alternative energy systems typically rely on locally available energy resources, they are not applicable in all situations and all circumstances. It is important to consider the potential energy resources of a given region prior to selecting an energy technology for development. For instance, it would be foolish to suggest the use of solar technology in a predominantly cloudy region, or a hydroelectric facility for an area that only seasonally has running water. The most important first consideration is to consider the site, and then determine what is the most reliable, locally available energy resource."
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School Library Media Center, 2008.
This paper studies the functions of the school library media center.
940 words (approx. 3.8 pages), 4 sources, MLA, $ 33.95
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Abstract
In this article, the writer notes that school libraries and media centers within the library are becoming more important to the overall operations and provision of services for patrons. The writer points out that in an effort to modernize programs at school libraries, a great deal of technological investment and automation is necessary. The writer maintains that a fully integrated library will serve to provide optimal space and atmosphere for patrons, in addition to modern equipment and facilities to promote functionality and the retrieval of information. The writer argues that the primary goal for school libraries should be to make the transition from book archive to a one-stop learning center for all student needs.
Outline:
The Function of the Library
Services Provided by the Library
The Role of the Library Media Specialist
From the Paper
"The difficult task for many school libraries is outlining what services will support the ultimate function for the community and the student body. It is important to note that whichever plan of action is used in facilitating learning, the primary goal is to have readily accessible information for patrons. Historically, school libraries have become obsolete in its provisions of fresh resources. Although automated services such as the Dewey Decimal System create a user friendly and automated system for library books, it is important to note that automation is key for media services, and that the integration with the book system and computer databases is a paramount priority.
"According to the Literacy Partners, providing user friendly access for students and staff that is appropriate for student development and features diversity in perspective, format and interest. In other words, accountability for flexible learning is becoming more prevalent for library and media services institutions and staff."
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Instant Messaging, 2008.
An examination of how technology-mediated modes of communication de-centre face-to-face communication' and impact language use and structure.
1,761 words (approx. 7.0 pages), 4 sources, MLA, $ 56.95
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Abstract
The paper discusses how the widespread use of networked computers that comprise the Internet have fundamentally transformed how people communicate and the language structures through which this communication is achieved. In particular, it argues the thesis that the technology known as instant messaging (IM) is transforming language and the social networks that are dependent upon language for maintenance and growth. The argument is made that while this new mode of communication represents a distinct language use and de-centres face-to-face communications, it remains a highly efficient mode of communication for its users who have made a range of innovations in language structure to meet the design of this new medium.
From the Paper
"It is interesting to note, however, that the popularity of IM does not immediately translate into other forms of text-based communications such as text-messaging via cell phones. Indeed, only one-third of American teens have ever used a cell phone for sending a text message (Bryant et al. 580). This high level of difference suggests that IM is somehow structurally more attractive for its users. In understanding language use and structure in IM it is necessary to therefore see how this form of text-based communication is similar to text messaging and email, and how it is different. Clearly, technologically sophisticated users have radically different perspectives of these different vehicles for communication."
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Canadian Wage Structure Changes, 2007.
This paper discuses the effects of technological change and computerization on the wage structure in Canada.
2,240 words (approx. 9.0 pages), 6 sources, MLA, $ 69.95
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Abstract
This paper explains that, even if Canada is not at all a world leader in terms of rewarding its IT workforce, IT workers have seen their wages rise sharply compared to the wages of other Canadians. The author points out that computerization and technological advancement have made many jobs obsolete and many workers redundant. The paper relates that the rise of computerization and the concomitant rise in new communication, conceptualization and manufacturing technologies paint a bleak picture for workers who are not facile with the latest software or tools. The author concludes that technological change in Canada has deepened the cleavages between various groups and that the country is rushing towards a serious crisis if something cannot be done to better facilitate the entry of millions of Canadians into the twenty-first century economy.
From the Paper
"Computer-Aided Design/Computer-Aided Manufacturing businesses in Canada have become more prevalent in recent decades. In fact, a study conducted in the late 1980s underscores just how daunting the job prospects were even then for workers who lacked the requisite training in computer technology. To wit, "CAD/CAM" firms by even the middle 1980s were profoundly re-shaping their organizational structure and functions because of new computer technology; in a similar vein, expenditures in the area of technological innovation were being pushed even then as a means of eliminating costly and "superfluous" workers."
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