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Outsourced Help Desk, 2008.
This paper looks at the Learning Team Company and discusses an outsourced help desk business model.
1,110 words (approx. 4.4 pages), 3 sources, MLA, $ 38.95
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Abstract
In this article, the writer notes that to partner with and increase the efficiency, profitability and reputations for responsiveness and accuracy of your valued clients through a continued and passionate commitment to fulfilling their outsourced help desk and customer service needs is the main purpose of the Learning Team Company's website. The writer maintains that for the Learning Team Company to be successful with their website initiative, there must be a strong foundation within the core business model first. The writer maintains that this must include accountability, transparency and visibility to clients on a 24/7 basis of how their outsourced help desk projects are performing.
Outline:
Statement of Purpose
Customer Service Mission
Web Host Selection
Website Content Development
Website Differentiation
Attracting and Retaining Potential Customers
Global Exposure of the Learning Team Company Brand
Conclusions and Recommendations
From the Paper
"Learning Team Company's customer service mission is to become the new standard by which online help desk providers are evaluated, specifically through the use of analytics of call center results, including periodic call center users' levels of customer satisfaction. Our mission is to deliver the most efficient and economical virtual help desk services for our clients, strengthening this mission through the use of SLAs based on agreed measures of performance with our clients. In addition to based on our contracts on the actual results achieved relative to SLA performance levels, transparency through the use of analytics applications that have dashboards viewable by clients over the Internet makes the Learning Team Company unique."
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Supply and Demand in the Marketplace, 2008.
This paper explains and discusses the concept of supply and demand in the marketplace.
2,454 words (approx. 9.8 pages), 2 sources, MLA, $ 74.95
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Abstract
In this article, the writer explains that the general concept of supply and demand is that these two notions are essential in correctly allocating resources in a market economy and in correctly forming the price for a certain commodity, where the supply and demand for a commodity meet. In order to refer to both these notions, one needs to closer investigate the law of demand and the law of supply as essential theoretical frameworks in determining the concepts of demand and supply. The writer discusses that when the price cannot be formed at a certain level because a high or low supply or demand, the market will automatically readjust in order to be able to facilitate the new level at which price will be formed. This is one of the great impacts of demand and supply, the fact that they can regulate without a third force intervening.
From the Paper
"The way the price is formed depends on the reaction of the suppliers. On one hand, they can decide that this is an excellent opportunity to increase their own revenues and volume of sales by providing more turkeys on the market and by generating higher sales, given that the demand has increased to a certain level. However, it may be the case that no more turkeys can be supplied on the market, which would lead to the price forming higher than at the beginning. The reason for this is that demand will remain at a high level, but also at a level where it cannot be entirely satisfied by the existing supply on the market. Because of the scarcity, people are going to have to pay more in order to satisfy their need.
"The rise in the price of crude oil comes following a similar rationality. At this point, crude oil seems to be a scarce resource. Indeed, estimates regarding existing consumption and global reserves have shown that crude oil may be exhausted by 2050."
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General Motors v. Audi AG, 2008.
A comparison of the General Motors and Audi AG automobile manufacturers.
1,668 words (approx. 6.7 pages), 9 sources, APA, $ 54.95
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Abstract
The paper provides an overview of the Audi AG and General Motors companies and compares their financial statements. The paper examines both companies' accounting methods and policies, foreign currency transactions, the exchange rates they use and their transaction methods.
Outline:
Company Description
Accounting Methods, Techniques and Principles
Foreign Currency Transactions
Exchange Rates
Transaction Methods
From the Paper
"Audi AG is one of the most renowned automobile manufacturers of the globe. Founded in 1910 by August Horch, the company is based in Ingolstadt, Germany and it is currently a subsidy of the Volkswagen Group. The company has opened operation centers in six countries, including Russia, Hungary and South Korea and it operates with a total of 52,297 employees. The manufacturer is committed to personal growth through the complete satisfaction of all stakeholders. Audi produces luxury automobiles and a series of custom-made products, including cars, and other components, such as engines. The company is currently committed to limiting the negative impact held by automobiles and combustibles upon the surrounding environment. The company's mark of four joint rings symbolizes the union of four major car producers (Audi, DKW, Horch and Wanderer) into what is today known as Audi AG."
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The Sarbanes-Oxley Act (SOX), 2008.
Looks at the background and requirements of the Sarbanes-Oxley act (SOX).
940 words (approx. 3.8 pages), 3 sources, MLA, $ 33.95
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Abstract
This paper discuses the Sarbanes-Oxley Act of 2002 (SOX), which was the result of the huge financial scandals of the 20th century and the early 21st century. The objective of this legislation was to beef up the credibility and the framework of publicly held companies. The author of the paper points out that the eleven titles of the act embrace tough corporate board responsibilities, which can lead to criminal penalties. The paper relates the benefits of SOX to the management of corporations, describes the most important titles and suggests procedures for compliance.
From the Paper
"Title II is "Auditors Independence" and it has nine sections, giving rules for how auditors must be independent of the corporations so that conflicts of interest can be avoided. In fact, Section 201 of Title II tells auditing companies that they cannot do other kinds of business with the corporation, which they are providing auditing services for. This would seem to be an obvious thing that good standing companies would follow without a heavy handed federal law hanging over their heads, but in the age of Enron and WorldCom, it was needed."
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Blue Star Airlines Risk Management, 2008.
An analysis of risk management and treasury activities for Blue Star Airlines.
2,207 words (approx. 8.8 pages), 7 sources, APA, $ 68.95
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Abstract
This paper discusses risks and treasury activities for Blue Star Airlines. It particularly discusses how managing risks is one of the core activities of the treasury. It focuses on interest rates, exchange rates and volatile fuel prices and how they can affect an airline. The paper also discusses a crisis management program and a hedging strategy for Blue Star Airlines.
Table of Contents:
Policy Statement
Risk Management Department's Responsibility
Direct Property Loss Potential
Business Income Loss Potential
Liability Loss Potential
Key People Loss Exposure
Crisis Management Program
Hedging/Advanced Risk Transfer Program
Appendix
From the Paper
"The loss of luggage is one of the most common issues that an airline could face. Usually luggage is handled by external companies and not the airline's personnel. However, it falls into the airline's responsibility to insure the luggage's safe transportation to the destination. The airline has to be prepared for cases in which an entire batch of luggage is lost or delayed and deal with potential legal claims. Thus, many airlines limit their liability in the legal statement required to purchase the plane ticket. The customer has to agree not to exceed a certain value for the personal items left in the luggage, as above the threshold there will be no compensation. However, the airline has to pay a certain amount of money to the passengers enough to cover their necessaries for at least the next 48 hours and that amount has to be established beforehand. The airline has to warn the passengers no to let in their luggage items that are vital to them, so that a potential loss would not harm their health."
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Management Theory, 2008.
A look at the use of management theories to meet today's challenges
1,870 words (approx. 7.5 pages), 8 sources, APA, $ 59.95
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Abstract
This paper explains that, beyond the traditional disciplines of planning, organizing, leading and controlling, the traits of effective leaders and managers needs to center on creating lasting competitive advantages for their firms by making them agile and quick to respond to competitive and market conditions. The paper also points out that management theories are needed to enable leadership to create passion for change in employees. The paper stresses that an entirely new set of constructs and frameworks for analyzing, interpreting and ultimately responding to the use of time as a competitive asset needs to be developed to meet the demands of the 21st century. The highly lauded Toyota Production System (TPS) is used as an example of the application of management theories to accomplish this needed cultural change.
Table of Contents:
Synopsis
Changing Perception of Management Principles and Theories
Changing the Perception of Competing on Price/Features/Functions to Competing on Knowledge
Summary and Conclusions
From the Paper
"Historically organizations rely on the price, features, functions and promotional strategies for sustaining the sales of their products. The uses of these aspects of a product also are heavily relied on for differentiation relative to competitors. From a cursory analysis of the industries where this is most prevalent, the product life cycles are often rapid (2 years or less) and marked by many price drops over time in an attempt to drive price elasticity advantages back into a product that in many instances is seen by consumers or customers as a commodity."
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Personality Types in Business, 2008.
This paper looks at personality assessment tests and techniques.
1,354 words (approx. 5.4 pages), 5 sources, APA, $ 45.95
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Abstract
The paper discusses the Myers-Briggs, Holland Codes and strong interest inventory personality tests that help companies determine the viability and suitability of employees or clients. The paper points out that whatever purpose business, human resources departments or employees have, there is a personality assessment method appropriate to the requirements and it is up to the individual or group to research the available methods and use them accordingly.
Outline:
Executive Summary
The Myers-Briggs, Holland Codes and Strong Interest Inventory Personality Type Assessment
Use of the Different Personality Assessment Tests in Business
From the Paper
"Business and industry have gone through tremendous changes throughout the last few decades. Competition amongst businesses not only in terms of getting clients but getting the right people to do the required tasks is unprecedented. The atmosphere has become more competitive especially in today's globalize world where employers no longer compete for resources - human or otherwise - locally but regionally and worldwide as well. Before, a public relations firm in Minneapolis could have its choice of different PR experts locally; and can even shortlist the creme de la creme of the industry. Nowadays, the same PR firm must look nationally and the top candidates would not only have offers in key U.S. cities' PR firms but London, Shanghai, Macau, Manila, Paris or Bonn's PR firms as well."
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Delta Airlines Strategic Analysis, 2008.
A strategic analysis of Delta Airlines with recommendations and justifications for a strategy that the airline should pursue in the future.
1,823 words (approx. 7.3 pages), 12 sources, MLA, $ 58.95
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Abstract
This paper discusses the low budget airline, Delta Airlines and analyzes the airline industry that Delta competes in. It then looks at the strategic capability of Delta Airlines, specifically their introduction of a redesigned schedule for the forthcoming summer of 2008 accommodating the rising levels of customer demand at the JFK airport while taking steps to lower airport congestion and delays. The paper concludes with recommendations and justifications for a strategy that the airline should pursue.
Table of Contents:
Analysis Of The Airline Industry That Delta Competes In
Analysis Of The Strategic Capability Of Delta Airlines
Stakeholder Expectations That Is Critical To The Performance Of Delta
Strategic Choices That Is Critical To The Strategic Positioning Of Delta
Recommendation And Justifying A Strategy That The Airline Should Pursue
From the Paper
"It is important to learn from good companies that customer loyalty is still alive and customers do keep returning to companies that value them and serve them better. There has been a transformation in the manner in which companies carry out customer loyalty. First of all increased use of the Internet has metamorphosed how customers expect relationship-building to function. Delta must gear towards a system that understands that no more marketing and sales information has to be just shoved towards the customer. The times have changed when a company must understand that it should also permit customer to pull the marketing information they desire in terms of their need and finalize the purchase process on their terms. (Griffin, 31)"
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Marketing to Children, 2008.
This paper explores the significant effects of marketing to children.
1,448 words (approx. 5.8 pages), 6 sources, MLA, $ 48.95
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Abstract
The paper discusses the evolution of marketing to children and its growth over the past decades. The paper examines its pros and cons but claims that the benefits are far outweighed by the damage this marketing has. The paper explains how children are easily influenced by marketing, with their impressionable minds hardly a match for the technology, personnel, and dollars that are dedicated to sell them goods. The paper concludes that children are paying the price in the form of illness, pain and even death.
From the Paper
"On any given day in America, children play on colorful sliding boards, swings and other amusements, clutching colorful round balloons given to them by a friendly face- that of a clown in a brightly colored costume that they have seen many times before on their own television sets in the comfort of their own homes. Meanwhile, their parents readily open their wallets to purchase hamburgers, soft drinks and more for the children to quickly gobble up before running back to join their friends at play. While this may seem like some sort of a scene from a movie or what one can find at their local circus, it is actually the setting at any on of thousands of fast food restaurants across the United States."
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Ethics in Business, 2008.
An examination of the different ethical demands in organizations.
1,744 words (approx. 7.0 pages), 3 sources, APA, $ 56.95
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Abstract
This paper examines the importance of ethics within the business world. The paper explains that one of the main demands of ethics is that key financial information about current or future projects, business plans, personnel information, consumer lists, and other information that organization and its members are entrusted with, would be kept confidential and would not be used against the company or to give benefits to other competitors. The paper points out that matters involving the finances of the company are the sensitive issues, and when it involves finances, ethics should become a higher priority, and with this comes some important roles for management. The paper then looks at how this change goes beyond merely following the letter of new laws and regulations and code of ethics. The paper concludes that ethics training and code of ethics help in dealing with all the issues in an organization along with these steps. If implemented then all issues whether related to finance or any other issues can be tackled.
Outline:
Ethical Issue
Ethical Decision-Making Steps:
(1) Issue Clarification
(2) Stakeholder Analysis
(3) Values Identification
(4) Issue Resolution
(5) Addressing Objections
(6) Resolution Implementation
Conclusion
From the Paper
"Financial issues that relate to ethics may hinder the organizational short term as well as long term objectives. There could be many issues with respect to the financials of the company that may stir the ethical concerns. Therefore each and every issue with respect to financials and their confidentiality requires complete clarity. Management must declare in clear terms and in precise words the problem areas with respect to finances and the precautionary measures that all employees should take. All the key areas where problems could occur should be highlighted. Once key problem areas are highlighted, they require further elucidation so that all the matters are resolved and all loopholes are covered. Once management is clear about the issues then clarity easily flows down the organization ladder and if management itself is not declaring the issues in clear terms then confusion prevails at all levels to the disadvantage of the organization and its members."
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Foreign Policy and Global Poverty, 2008.
This paper analyzes the foreign policies of farm aid and outsourcing jobs as solutions to global poverty.
1,966 words (approx. 7.9 pages), 5 sources, APA, $ 62.95
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Abstract
The paper relates that farm aid has effectively wiped out local farmers in developing countries that have opened their borders to imports. The paper then looks at how outsourcing jobs to poor countries harms these countries' economies. The paper examines the arguments in favor of these policies but supports the assertion that such policies are not a solution to global poverty.
Outline:
Introduction
Farm Bill Policies
Pros/Cons of the Farm Bill Policies
How the U.S. Farm Aid Policies Affect other Countries
Outsourcing and Foreign Relations
Pros/Cons of Outsourcing as Foreign Aid
Conclusion
From the Paper
"In the past few years, foreign relations and related debates involving the application of foreign policies have emerged as a growing concern among federal agencies, foreign governments, and the common taxpayer alike. Out of these debates, foreign aid policy and the affects on world poverty have received the most scrutiny as this issue has several pros and cons on each side. The Farm Bill of 2001 and its upcoming amendments have had a significant affect on the manner in which poorer countries receive aid from richer countries. Although intended to aid poorer countries, the farm bill policies have been detrimental to the real interests of poorer nations, and have contributed to the problem of global poverty."
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Mintzberg's Managerial Roles, 2008.
An application of Mintzberg's theory of managerial roles to the job of ship's engineer.
1,440 words (approx. 5.8 pages), 6 sources, APA, $ 47.95
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Abstract
This paper identifies the interviewee, upon which this paper is based, as a ship's engineer, who is a middle-level manager. The author examines the job of the ship engineer by applying the ten universal managerial roles as identified by Henry Mintzberg. These roles are divided into three categories: interpersonal, informational and decisional. The paper defines each of the ten roles using an example from the job of being a ship's engineer.
From the Paper
"In order to better describe the person I interviewed, I will provide specific examples of what technical skills or skills that include knowledge and proficiency in that specific field he needs to have in order to occupy that position: The ship's engineer is required to have a good understanding of the equipment and systems fitted to the ship. This knowledge is used to prioritize the work and minimize the risks of not meeting operational deadlines and getting the ship to sea. All these are based on the importance of the equipment and time required to complete the work."
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Dell Marketing Analysis, 2008.
An evaluation of how Dell's marketing strategy is executed online and in print.
1,851 words (approx. 7.4 pages), 11 sources, APA, $ 59.95
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Abstract
The paper assesses the online advertising of Dell and compares it to the company's print advertising strategies. The paper also examines the underlying differentiating aspects of the Dell business model in order to identify why the Dell websites, defined by market segments, are so important to their overall messaging strategies.
Outline:
Synopsis
Dell's Online Marketing
Dell's Print Advertising
Comparing Dells' Online and Print Advertising Strategies
Exploring Dell's Mass Customization Strategies
From the Paper
"Dell's marketing strategies are driven by the approach the company has taken to segmenting the market. In previous years Dell has segmented by the market primarily used their products to define the customers, yet today the segmentation is much more focused on understanding target audiences by demographic, line of business or government, and increasingly, psychographic data as well. Psychographics is the study of how people define themselves into groups. The intent of this paper is to evaluate how Dell's marketing strategy is executed both online and in print, and screen captures are included of each form of advertising."
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Moral Issues, 2008.
A look at everyday moral issues and how this relates to organizational ethics.
2,690 words (approx. 10.8 pages), 8 sources, MLA, $ 80.95
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Abstract
This paper relates that people face moral issues everyday and that ethics are a key concern in one's life whether it is business or personal. The paper then describes the ways that leaders play an immensely significant role in creating and maintaining organizational ethics. The paper also examines the ethical behavior of companies, such as Enron Microsoft and Wal-mart, and of the airline industry.
From the Paper
"Poor ethical practices were also found in the airline industry. The Airlines industry in the US suffered major losses when economic slowdown struck in the wake of September 11 attacks. Since then while some firms have managed to come out of the crisis, many went into oblivion and sought alliance with other airlines to strengthen their dwindling stocks. Ethical behavior becomes a major concern in such massive crisis. It is believed that most airlines would have been able to make suitable recovery had it not been for all those restrictions that government and Federal Aviation authority have burdened airlines with in order to beef up security for the protection of people and homeland."
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Group Dynamics and Technology, 2008.
An examination of group dynamics in a technological world.
1,557 words (approx. 6.2 pages), 5 sources, MLA, $ 51.95
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Abstract
This paper examines whether group dynamics become increasingly relevant, practical or important as society adjusts to a more technological and united world. The paper explains that although technology has enabled human beings to become more isolated, hiding behind their computer screens on one hand, for an organization to manage the increasingly complex processes required for its operations, encouraging individuals to work in teams is increasingly valued, and the ability to cooperate is seen as an essential character trait in employees. The paper then points out that organizations in the future will face the challenge of having to unite workers who may be less and less well-versed in the emotional skills necessary to create a cohesive group unit. The paper also looks at how, as organizations grow ever-larger, newly merged entities must bring together a variety of individuals from diverse backgrounds and skills to work together.
From the Paper
"Group activity is often referred to as "shared cooperative activity" which is something fewer and fewer Americans are seeking in their leisure time activities. Civic affiliation is on the decline yet more and more employers are demanding they engage in teamwork at work, as noted in Putnam's landmark 1995 sociological study Bowling Alone. The image of people bowling alone, side-by-side in the same building, but not involved in the same game demonstrates how an activity that multiple people happen to perform simultaneously is not a group activity, with the type of interactive dynamics necessary for creative and productive dialogue (Pavitt, 2004). Rather, a true group is a collection of people with the intention of pursuing some shared goal, intending to act together, in the pursuit of that agreed-upon purpose. Charles Pavitt adds the caveat that each person in a group must intend that each other person in the aggregate acts in pursuit of the goal."
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Human Resource Management Systems, 2008.
A comparative analysis of PeopleSoft and army recruiting information support system (ARISS) software applications used by professionals in the human resources field.
750 words (approx. 3.0 pages), 4 sources, APA, $ 26.95
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Abstract
The paper examines the PeopleSoft and the army recruiting information support system (ARISS) systems and concludes that they both provide efficient benefits and compensation tracking, people management, training and learning modules. The paper relates that the PeopleSoft program provides superior support for private entities as the program is easily customized to meet the needs of individual organizations. The paper notes, however, that the ARISS software has many similar features that are customized to meet the needs of army personnel.
Outline:
Human Capital Management PeopleSoft
Human Capital Management ARISS
Conclusions
From the Paper
"According to a CedarCrestone survey (2005, 2006) of workplace technologies, PeopleSoft proved superior as a human capital management system. The survey suggests PeopleSoft is far superior for private and public entities interested in managing "benefits and payroll", in "learning management and talent management" and in "employee and manager self-service". Theses six criteria are the criteria the researcher uses to compare PeopleSoft with ARISS. PeopleSoft provides an easy-to-use user interface that allows benefits and compensation managers to exchange information through an intranet so payroll and associated benefits can be matched with each employee and other relevant party associated with the enterprise."
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Building Businesses on Kava, 2008.
This paper explores growth strategies for the Kava island.
883 words (approx. 3.5 pages), 2 sources, MLA, $ 31.95
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Abstract
The paper attempts to determine the factors affecting the implementation of strategies to serve the Kava population and also create profitable new businesses. The paper evaluates the resources and actions required for the new businesses to succeed and support the decision implementations overall. The paper examines the ethical implications from stakeholders for each solution.
From the Paper
"Kava's economy is a paradox in that certain industries are well advanced; including agriculture, petroleum, natural gas, and tourism, others including banking, education, and healthcare are not. With over 50% of the islands' population being under 15, Kava's long-term productivity as an island nation depends in large part on getting its own population educated so they can run these industries now and in the future. The factors affecting decision implementation first center on the existing industry composition of the island, with exporting agriculture products, petroleum, and natural gas a means for the island and its people to earn a living in addition to attracting visitors through tourism."
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Merger: AT&T and Cingular, 2008.
An analysis of the merger between telephone companies AT&T and Cingular.
1,190 words (approx. 4.8 pages), 5 sources, APA, $ 40.95
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Abstract
This paper discusses an important merger involving two telecommunications Fortune 500 companies, AT&T and Cingular. The paper points out that, at the end of 2006, the merger between AT&T and Cingular was finalized, after receiving prior approval from the Federal Communications Commission. This merger makes Cingular the nation's biggest cell phone company. According to both companies, the merger will let them offer better service and put them in a better position to build more advanced data networks. The paper uses tables and charts to make its point. Finally, it concludes that an analysis of the financial statements of AT&T and Cingular indicate that the new company will be strong and positive within the telecommunications industry.
Outline:
Introduction
Overview of the Merger
Analysis
Conclusion
From the Paper
"Before conducting any merger or acquisition, companies must perform due diligence, or the process of independently investigating a company, its management team and its prospects for success by an investor before funding is provided. It appears that Cingular conducted due diligence before acquiring AT&T, because a comparison of their financial statements indicates that AT&T was operating at a very profitable pace. For example, the financial statements of AT&T appear to be more lucrative than those below of Cingular. There appears to be only a small increase in revenue in the statements of Cingular as compared to the statements of AT&T. Cingular also appears to have spent more money than AT&T on miscellaneous operating expenses. Even though the operating expenses have drawn away revenue at Cingular, the operating costs are not at such an unreasonable cost that this would be expected."
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History of the International Monetary Fund, 2008.
A review of the history and evolution of the International Monetary Fund.
3,585 words (approx. 14.3 pages), 13 sources, APA, $ 100.95
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Abstract
The paper reviews the history of the International Monetary Fund (IMF) from its creation in 1944 and then provides an analysis of its creation, purpose, and function. The paper examines the organization's effectiveness in promoting international cooperation and explains how it maintains orderly exchange arrangements, and then discusses four problems that the IMF has dealt with. The paper also discusses the major transitioning points that caused a transformation of the IMF's policies and then follows with a summary of the research and salient findings in the conclusion.
Outline:
Introduction
Review and Discussion
Effectiveness of the IMF
From the Paper
"The effectiveness of the IMF really depends on who is being asked. As Stone (2002) emphasizes, "The interests of powerful countries define the parameters within which the International Monetary Fund operates, and the limits of what it can achieve. The IMF is, after all, an international institution, not a supranational one" (12). In reality, virtually all of the stated purposes of the IMF can be viewed as being means to other ends, and the effectiveness of these purposes relates directly to whose interests are being best served. The general goal of encouraging the economic well-being of the entire world, as expressed in clause 2 above calling for more streamlined international trade, is fairly nebulous. Nevertheless, although it is difficult to place a dollar figure on the IMF's overall contribution to global economic well-being, or even to the growth of world trade since its inception, an extrapolation of how well the organization has prosecuted its stated purposes can be discerned from the growth in international trade that has taken place in the interim. "
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